The federal government will undertake a comprehensive review of emergency calling legislation and rules “imminently” in a bid ...

Australia’s second-largest telco is attempting to reset following a catastrophic year, but is cutting jobs when it has ...

The government will launch a major review of Triple Zero legislation after two major outages of the emergency services ...

The Optus network has suffered its fourth outage in months, leaving thousands of customers without service and intensifying scrutiny of the telecom provider, reported 7News. The latest disruption ...

Singtel CEO Yuen Kuan Moon and board member Gail Kelly declined to attend a parliamentary inquiry into last year’s Optus ...

An investigation into the Optus triple zero outage has revealed it can take up to a minute for an emergency call to be re-routed over another telco’s network under a process called ‘camp-on’. The ...

Two Optus customers have accused the embattled telco of trapping them in a complaint "merry-go-round", as more people demand compensation over lengthy service outages and other serious issues. The ...

The telco’s chairman calls the findings of an independent review into the incident “a sobering read for everyone at Optus”.

[SINGAPORE] An independent review into Optus’ major September outage has uncovered gaps in process, accountability, and escalation and information protocols. The Sep 18 incident when Triple Zero calls ...

An independent review of an outage of Optus’ emergency call network in September suggested shifting call centre operations outside of Australia contributed to delays in responding to failures in its ...

Vodafone owner TPG Telecom has returned to profit as it reaps the gains of its $1.6bn regional network sharing deal with Optus and wins more mobile customers in a “once in a generation” improvement.

Dec 18 (Reuters) - An inquiry into Optus’s emergency services telephone number outage in Australia, which resulted in two deaths, revealed a series of failures during a firewall upgrade that left ...