Optus says an issue is affecting mobile services for some customers, who are seeing "no service" or "SOS" on their devices.

A Senate committee hears bombshell testimony about Optus's processes during an outage that led to the deaths of multiple customers who were unable to call Triple Zero.

When 40,000 Optus customers suddenly found themselves without mobile service, it was more than an inconvenience. For a period at the height of the disruption, an estimated 120,000 users saw the now ...

Following an Optus outage in February 2026, if you have more than just phones using Optus, you may need to literally turn it off and on again.

Some Queensland Optus customers say they are still affected by a network outage on Thursday, despite the telco insisting the issue has been resolved. More than 90,000 Optus customers across Brisbane ...

“Optus confirms that mobile services in the Frankston and Mornington Peninsula areas of Victoria have now been fully restored following a suspected vandalism incident earlier today,” the telco said in ...

Investigations are underway after mobile phone users across the Gold Coast were reportedly cut off from the Optus network.